This is exactly happens with most of the projects in IT companies.
Client: “Our next requirement, we need an elephant”
IT Team: But why don’t you adjust with a buffalo, even it is big…. and black?”
Client: No, we need an elephant only.
IT Team: Fine, I understand your requirement. But our system supports only a buffalo…
Client: We need only an elephant!
IT Team: Ok, let me see if I can customize it for you”
At the Offshore Development Centre :